Mentions légales

This Legal Notice provides information about Skinveloure (the "Company," "we," "us," or "our") as required under Swedish and EU e-commerce regulations, including the Swedish Act on Electronic Commerce and Other Information Society Services (Lag (2002:562) om elektronisk handel och andra informationssamhällets tjänster).

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1. Company Information

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2. Nature of the Business

Skinveloure operates an online store selling cosmetics, skincare, and related beauty products to consumers in Sweden and, where applicable, other markets. All products are sold subject to our [Terms of Service] and [Privacy Policy], available elsewhere on this website.

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3. Regulatory and Consumer Protection Information

As a business selling to consumers in Sweden, Skinveloure's operations are governed by, among others:

• Konsumentköplagen (2022:260) — the Swedish Consumer Sales Act, governing the sale of goods to consumers.
• Lag (2005:59) om distansavtal och avtal utanför affärslokaler — the Swedish Distance and Off-Premises Contracts Act, which implements the EU Consumer Rights Directive and governs your right of withdrawal (ångerrätt) on online purchases.
• Dataskyddsförordningen (GDPR) — the EU General Data Protection Regulation, governing how we collect, use, and protect your personal data. See our [Privacy Policy] for full details.
• Marknadsföringslagen (2008:486) — the Swedish Marketing Act, governing advertising and marketing practices.

Right of Withdrawal (Ångerrätt)

As a consumer purchasing from Skinveloure, you generally have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason, in accordance with the Swedish Distance and Off-Premises Contracts Act. Certain exceptions apply — for example, sealed cosmetics or hygiene products that have been unsealed after delivery may be excluded from the right of withdrawal for health and hygiene reasons, as permitted under Swedish law. Full conditions, deadlines, and the return process are set out in our [Returns & Refunds Policy].

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4. Dispute Resolution

If you have a complaint about a product or order that we are unable to resolve directly, you may contact:

• Allmänna Reklamationsnämnden (ARN) — the Swedish National Board for Consumer Disputes. ARN provides free, impartial dispute resolution between consumers and businesses. Website: www.arn.se
• EU Online Dispute Resolution (ODR) Platform — the European Commission's platform for resolving disputes related to online purchases within the EU. Website: ec.europa.eu/consumers/odr

We aim to resolve any customer concerns directly and promptly before a dispute needs to be escalated — please contact us at [] first.

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5. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, product images, and the Skinveloure name and brand marks — is the property of Skinveloure or its licensors and is protected by applicable copyright and trademark law. No content may be reproduced, distributed, or used commercially without prior written permission.

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6. Limitation of Liability

While we take reasonable care to ensure the accuracy of the information on this website, Skinveloure makes no warranties, express or implied, regarding the completeness or accuracy of product descriptions, pricing, or availability. To the extent permitted under Swedish law, Skinveloure shall not be liable for indirect or consequential losses arising from use of this website. Nothing in this notice limits any statutory rights you have as a consumer under Swedish or EU law, including your rights under the Swedish Consumer Sales Act.

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7. Governing Law and Jurisdiction

This Legal Notice, and your use of this website, is governed by the laws of Sweden. Any disputes not resolved through ARN or the EU ODR platform shall be subject to the jurisdiction of the Swedish courts, without prejudice to any mandatory consumer protection rights you may have in your country of residence if you are purchasing from outside Sweden.